The social services industry provides critical services for society’s most vulnerable populations. In order to provide care, sensitive data is obtained, stored and shared. In today’s technological world, ensuring information safety and privacy can be a challenge. The threats to system security often come from simple human error and a lack of a high-quality cybersecurity program that can have catastrophic results, as well as intrusion from hackers. There are steps that organizations can take to reduce data vulnerabilities.
Important Steps for Building Cyber Security
Social services cybersecurity can be greatly improved by taking assertive actions that will safeguard client data. The first step is to determine the data your organization collects, stores and shares. All data should be considered privileged and confidential, as erroneous judgement calls can result in costly litigation should a systemic breach occur. Once you have identified the data, the following processes will shore up your cybersecurity:
- Establish safe, protected storage technologies
- Restrict access to data to only protected devices
- Protect every device from which data storage and retrieval are necessary
- Train employees in cybersecurity protocols and practices
- Establish multi-factor authentication programs
Protecting client data is the responsibility of every social service organization, yet in today’s technologically connected world, breaches in cyber security are not uncommon. With a few proactive steps, you can ensure your company does not fall victim to the costly ramifications of intended or unintended security failures.